Returns & Exchanges
At SPARK PAWS, we want you and your dog to be 100% satisfied with your purchase. If the fit isn't perfect or you change your mind, we offer a hassle-free 30-day return and exchange policy for all items in original condition.
Check Eligibility
Ensure your items are unworn, hair-free, and in their original packaging with tags attached within 30 days of delivery.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing